Privacy Policy
At Novo Neurosurgery (https://novons.com), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully to understand our practices regarding your personal data.
1. Who is Responsible
Novo Neurosurgery is the data controller responsible for your personal data. If you have any questions regarding this Privacy Policy or the handling of your data, you can contact us at:
Novo Neurosurgery
Email: [email protected]
Phone: 954-633-7858
Addresses:
- Novo Neurosurgery in Hollywood
3700 Washington Street, Suite 305
Hollywood, FL 33021 - Novo Neurosurgery at Larkin Hospital
1435 West 49th Place, Suite 403
Hialeah, FL 33012 - Novo Neurosurgery in Orlando
1802 Kuhl Avenue, Suite 102
Orlando, FL 32806
2. What Data is Collected
We may collect the following categories of personal information when you visit our website or use our services:
- Personal identification information (name, email address, phone number, etc.)
- Health-related information if you provide it via forms or during consultations
- Website usage data (IP address, browser type, operating system, etc.)
- Any other data you choose to provide through contact forms or inquiries
This information may be collected from you directly or from automated means (cookies, web beacons, etc.).
3. Why the Data is Collected
The data we collect is used for the following purposes:
- To provide, operate, and maintain our website and services
- To communicate with you about your appointments, inquiries, or services
- To improve the user experience and analyze website usage trends
- To comply with legal obligations
- To maintain the security of our website and services
4. How the Data is Used
We may use the data you provide in the following ways:
- Communication: Responding to your inquiries or providing information related to our services.
- Service Delivery: Ensuring you receive personalized healthcare services.
- Marketing: With your consent, providing updates, newsletters, or promotions.
- Analytics: Monitoring and analyzing website usage to improve performance and security.
We do not sell or share your data with third parties unless required by law, or if we collaborate with service providers to support our operations (e.g., hosting services, analytics tools). These third parties are bound by confidentiality agreements.
5. How the Data is Protected
We employ a range of security measures to ensure your personal data is safeguarded, including:
- SSL encryption to secure online transmissions
- Firewalls and secure server configurations
- Restricted access to sensitive information
- Regular security audits and updates to our systems
Despite our efforts, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. User Rights
As a user, you have the following rights regarding your personal information:
- Access: You can request access to the data we hold about you.
- Correction: You may request the correction of any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information, subject to certain conditions.
- Opt-out: You may opt-out of receiving marketing communications at any time.
If you would like to exercise any of these rights, please contact us using the details provided above.
7. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes via email or website notice. Please review this policy periodically to stay informed of any updates.
8. Contact Information
If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:
Novo Neurosurgery
Email: [email protected]
Phone: 954-633-7858
Addresses:
- Novo Neurosurgery in Hollywood
3700 Washington Street, Suite 305
Hollywood, FL 33021 - Novo Neurosurgery at Larkin Hospital
1435 West 49th Place, Suite 403
Hialeah, FL 33012 - Novo Neurosurgery in Orlando
1802 Kuhl Avenue, Suite 102
Orlando, FL 32806
This Privacy Policy is effective as of February 2024.